Terms and conditions:
Your use (accessing, browsing, buying, etc.) of this site is your legal agreement to the policies, terms and conditions below. You also agree to comply with all applicable laws and regulations; including exports and re-exports control regulations. If you do not agree to these terms, do not use this site. You must have the legal age of 19 to use this website.
Limitation of Liability: In no event shall the store owners, subsidiaries, or affiliates, or their respective officers, directors, employees, representatives, or agents be liable for direct, special, incidental, consequential, punitive, or indirect damages (including but not limited to, loss of data, use, or profits), however caused, whether for breach of contract, negligence, or otherwise, and whether or not this company has been advised of the possibility of any such damages. You agree that the company’s maximum liability arising from any product sold shall not exceed the price of such product. Some jurisdictions do not allow the limitation of exclusion of liability for certain damages so the above limitations and exclusions may not apply to you to the extent such jurisdictions law is applicable to this agreement.
Shipping & Returns
All shipments and orders are entirely confidential. We sell both single cigars and boxes of 25.
Tobacco products can be shipped ONLY to an Ontario address – Non-tobacco products can be shipped anywhere.
We ship by Canada Post. Your cigar order may be delivered at any time during the business day – the specific time of delivery is not available. Your order can be shipped to your work address or an alternate address. If shipping to an alternate address, please be certain to enter your Billing Address EXACTLY as it appears on your credit card statement (for verification). Then, in the Shipping Address enter the address you wish to have your order shipped to. Your order cannot be shipped to a P.O. Box because an adult signature is required.
All totals and taxes will be shown in your shopping cart when you checkout.
When receiving the package, adult (19 years or older) must sign for the package. Under no circumstances will the package be released if an adult is not present to sign for it.
If you want to return a non-consumable product we will be happy to do so as long as it within 15 days of delivery. We are unable to accept returns on cigars. Some conditions apply – PLEASE CONTACT US FIRST by email or call Peter at (519) 745-2771.
Call us at our toll free number if you would like more details on our shipping policies. Customer satisfaction is our priority.